The following connection sequence must be completed within 60 seconds. If the sequence is not done in 60 seconds, start over.

  1. With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.

      Figure : Example of a Wireless receiver with a connect button

       Image of a wireless receiver.
    1. Connect button and LED activity light

      Figure : Example of another type of Wireless receiver with a connect button

      Another wireless receiver with a connect button
    1. Connect button

  2. Press and hold the connect button on the underside of the keyboard until the activity light on the receiver stops flashing. When you release the button, make sure it does not stick in the depressed position.

  3. Press the Connect button on the receiver again until the activity light flashes.

  4. Press and hold the button on the underside of the mouse until the activity light on the receiver stops flashing. Make sure theConnect button does not stick in the depressed position.

     NOTE:
    If problems persist after resetting the Wireless receiver AND you have another wireless keyboard or mouse near, use these steps again, holding down the keyboard or mouse button for ten seconds. Doing so might give the keyboard or mouse a new ID number in case the other keyboard or mouse was using the same number.

  5. If the issues remains after reseating the Wireless receiver, try another USB port.

  6. Use the UEFI diagnostic tool to check if the issue is hardware or software related.